D2D Sales Spouse Objection BusterAuthor: John Teks | Filed under: Uncategorized
Handling Spouse Objection
“The Tentative Close”
Flyer Sales Statistic:
Only 2% Call Back Sales…
For All flyers handed out to customers and left on the door
Most people don’t make buying decisions themselves.
Scheduling time to see Qualified Person(s)
This is our job and can work, but can be…
Time consuming, Not home at time scheduled…
“Think About It” Objection:
Make sure you ask what it is they need to think about, before using the tentative close.
This flushes out any other objections, because “Think about it” is a vague objection.
Mr. Jones, what is it you need to think about?
“Need to talk to my spouse”
(also.. family member, roommate, friend)
1. Respect their decision
I understand and can respect that you make decisions together
If possible, Relate to them – I’m married to…
2. Confirm interest
You’re interested in everything here right?
You just need to make sure your wife wants it, right?
3. Confirm 7 day time frame
7 days will be enough time for your wife to make decision, won’t it?
4. Set Tentative appointment
We’re out here next week anyways installing some of your neighbors
We’ll set up a tentative time so we can hold the special for you.
The tech will call you, if you want it great, if you don’t… no problem!
You’re under no obligation, what’s your first and last name?